Desktop Data Recovery

DataWreck offers data recovery from all manufacturers of 3.5" drives including:

As our prices page shows we categorise hard drive damage into three types for data recovery.

Logical Damage

This type of damage only affects the data on the drive not the mechanical or electrical components. There are many levels of severity ranging from small amounts of corruption to total loss of the file system.

Data recovery from logical errors can sometimes be the most time consuming especially when the file system has been compromised. A typical example would be after formatting a drive and re-installing the operating system,, the user realises important data was not backed up before formatting.

Typical Causes: Virus Attack, File Deletion, Bad/Corrupt Sectors, Minor Media Degradation, Loss of file system and structure, Human Error.

Symptoms: Slow access times, Blue screen of death, "drive not formatted", Missing partitions, computer freezing during use, Missing Files/Folders.

Electrical/Firmware Damage

This category of issues focus on the PCB (Printed circuit board) containing the drives firmware. There are different degrees of damage that can happen to the circuit board. Some of these are hard to spot while others are clearly noticeable.

Above: Burnt-out Motor controller from a Maxtor DiamondMax Plus 9

Typical Causes: Power surges/spikes, Wrong power supply used on drive, Exposure to excess heat. Corruption of firmware.

Symptoms: Drive not spinning, Burning smell/noticeable marks on PCB, Clicking(Firmware), Drive recognised by factory name, Not seen in BIOS

Physical Damage

This form of damage commonly occurs when a drive has received an impact.

A head crash occurs when the heads of the hard disk drive touch the platter surface. The usual speed of modern hard drives is 7200rpm meaning the edge of the platters are travelling at over 70mph. Contact with the heads at these speeds can cause considerable damage. It is important not to continue to use drive that have suffered from this problem as any particles that have been scrapped from the platters may cause further damage to the data. Any damage to the read/write heads will render the drive unable to read any data until replaced by specialists.

A physical shock can also cause the spindle motor to jam, an almost musical beeping noise is a good indication this problem has occurred.

Another cause of clicking noises is failure of the Pre-amplifier chip which is used to boost the signal sent by the read/write heads. Until the fault is corrected or the entire head assembly is replaced your data cannot be recovered.

If your drive is displaying any of these symptoms without the correct tools and training there is nothing you can do to fix the problem.

Typical Causes: Major Media Degradation, Head Crashes/Pre-Amplifier Failure, Motor Failure, Environmental factors such as excess heat or vibration

Symptoms: Audible clicking/ticking noise, Beeping noises.

Please note: Until your drive arrives and has been analysed it is impossible to make an exact diagnosis.