Recovery from 2.5" Laptop Drives
As with 3.5" Desktop drives Datawreck offers recovery from all manufacturers including:






In terms of structure these drives are very simillar to the larger 3.5" drives. DataWreck groups the types of damage these devices can sustain into three categories.
Logical
Damage
This type of damage only effects the
data on the drive, not the
mechanical or electrical componants. There are many levels of severity
ranging from small amounts of corruption to total loss of the file
system.
Data
recovery from logical errors can
sometimes be the most time consuming especially when the file system
has been compromised. A typical example would be after formatting a
drive and re-installing the operating system. It becomes apparent
to the user that
important data was not backed up.
Typical
Causes: Virus Attack, File Deletion, Bad/Corrupt Sectors,Minor
Media Degredation, Loss of File System and Structure, Reformatting,
Human Error.
Symptoms: Slow access times, Blue screen of death,"drive not
formatted", Missing partitions, computer freezing during use, Missing
Files/Folders.
Electrical/Firmware Damage
This category of issues
focus
on the PCB (Printed Circuit Board) containing the drives firmware. Hard
drive firmware controls the physical componants of the drive and like
them requires specialist tools and training in order to repair. There
are different degrees of damage that can happen to the circuit
board. Some of these are hard to spot while others are clearly
noticable.
Typical Causes: Power
surges/spikes, Wrong power supply used on drive, Exposure to excess
heat. Corruption of firmware, Incorrect PCB Fitted.
Symptoms: Drive not spinning,
Burning smell/noticable marks on PCB,Clicking(Firmware), Drive
recognised by factory name, Drive not seen in BIOS.
Physical
Damage
This
form of damage commonly occurs when a drive
has received an impact or has suffered extreme environmental damage
such as fires or flooding.
A head
crash occurs when the heads of the hard disk drive touch the
platter surface. The usual speed of modern hard drives is 7200rpm
meaning the edge of the platters are travelling at over 70mph. Contact
with the heads at these speeds can cause considerable damage. It is
important not to continue to use drives that have suffered from this
problem as any particles that have been scrapped from the platters may
cause futhur damage to the data. Any damage
to the read/write heads will prevent the drive from reading any
data
until replaced by specialists.
A
physical shock can also cause the
spindle motor to jam, an almost musical beeping noise is a good
indication this problem has occured.
Another
cause of clicking noises is
failure of the Pre-amplifier chip which is used to boost the signal
sent by the read/write heads. Until the fault is corrected or the
entire head assembly is replaced in a clean facility your data cannot
be recovered.
If
your drive is displaying any of these
symptoms without the correct tools and training there is nothing you
can do to fix the problem. Any
attempts to correct these problems or recover data using software will
compound the problem and reduce the chance of recovery.
Above: A Toshiba MK3025GAS that has
suffered a Head Crash - Notice the ring of damage to the platter.
Typical
Causes: Major Media Degredation, Head Crashes/Pre-Amplifier
Failure, Motor Failure, Enviromental factors such as excess heat or
vibration, Dropped Hard Drive,
Symptoms:
Audible clicking/ticking noise, Beeping noises. Not Seen in BIOS,
ANY unusual noises.
Please note: Until your drive
arrives and has been analysed it is impossible to make an exact
diagnosis.
