Contact

Datawreck

Unit 57

Stafford Business Village

Stafford Technology Park

ST18 0TW

Tel: 01785 887871

About Datawreck

 

Our company

Datawreck is North Staffordshire's leading company in Data recovery.

With a combined experience of over 21 years , Datawreck offer a fast and first time resolution for any of your data recovery needs.

With Professional Staff on hand to answer any of your questions, we hope to resolve your data loss problem quick and effectively.

Datawreck is based in Stafford, Staffordshire, a centrally located area within easy access from Manchester, Birmingham and Liverpool.

We have experience in recovering lost data in a fast and efficient manner, from encompassing variations of digital media to a satisfactory level.

Our staff perform their utmost to get back your lost data using cutting edge digital forensic and recovery utilities and knowledge. 

    No Recovery - No Fee

    We offer a No Recovery-No Fee policy which means if we can not recover your data you pay nothing, this includes free consultation and analysis of the media before we give you our quote.

DataWreck Terms and conditions

The contract of work


The owner of the digital media (hereby now referred to as the client) authorises the company (DataWreck limited liability partnership) and its agents to carry out analysis and recovery processes upon the electronic media in a contract of work with the company.

The client understands and consents that DataWreck carries out a free analysis policy which is used to determine a quotation. The customer does not have to pay at any point up to this stage, except for shipping costs to the company and gives full consent for an analysis to be carried out.

The client also understands that any work carried out after this point will be charged at the full price of quotation based on the size of the media (including student discounts) and that DataWreck will not carry out “repairs” and charge in non-accordance to our price guide/quote.

By agreeing to these terms and conditions the owner of the media gives permission to use invasive methods of data recovery that in most cases will void any given warranty.

In the case of physically damaged media, written consent will be required before actual data recovery occurs. The form of consent can be by either replying to an e-mailed quotation with acceptance note, or by returning a signed quotation form accepting the quote.

Legality

The client is viewed, and accepts responsibility, as the legal owner of all data contained upon the digital media.

The client understands that DataWreck operates a No recovery No fee policy and that if no data is recovered the customer will not be charged, except for shipping costs to the company. The client also understands that a data recovery attempt is not a guaranteed promise of data returned and DataWreck accepts no responsibility of any further degradation to any given digital media. 

DataWreck will keep any recovered information on our system no longer than thirty days (or as the customer requests) for back up purposes for the client, in case of repeated damage symptoms to the original data. After that period data will be fully erased from our storage system.  After thirty working days (or as agreed) the returned media will no longer be in our possession and the full fee will be charged for a re-recovery.

Confidentiality Agreement

The client understands and consents that DataWreck operates a complete confidential and non-disclosure ethos of operation and will not pass on, sell or loan any information obtained from data recovery work, except if the data is in violation of the laws of Great Britain.

Payment

The client understands and consents that payment is due in full in accordance to the quote upon the completion of successful recovery, prior to the release of any recovered data.  DataWreck will hold recovered data no more than 30 days from the date of recovery and then it will be erased and re-recovery will be charged at full cost.
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